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Fraud Policy & Legal Action Notice

Attempts to Charge Back a Valid Transaction: Please note that trying to deny a valid charge through your bank or credit card company is fraudulent and is illegal. Attempts to dispute or charge back valid transactions will result in legal action.

NOTICE: As of January 25, 2003 we no longer accept orders that were to be shipped via US First Class Mail. All shipments are now sent via trackable method, either through Certified Mail, Return Receipt Requested, or UPS delivery and require customer signature. Any customer attempting to charge back a Valid Transaction will be prosecuted to the fullest extent of the law, in addition the following remedies. Charging back a valid transaction is considered a criminal action similar to writing a “hot check”, and can be prosecuted through city, municipal, county, state and federal Courts.

For the majority of our customers who are honest consumers, this is not a concern. They understand that they must pay for what they order and do not attempt to “work the system” to obtain a free product through illegal chargebacks.

Below you will find our Stated Policy on Attempted Chargebacks of Valid Transactions. We take our business seriously and expect our customers too as well.


1. SUSPENSION OF INTERNET BUYING PRIVILEGES: IF YOU ATTEMPT TO DISPUTE or DENY a valid charge, your credit card, checking account along with your name, address and social security will immediately be added to a database of suspicious and fraudulent Internet Buyers (SFIB). The SFIB database is shared by thousands of merchants on the internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future - EVER.

2. INVOICING AND COLLECTIONS: IF YOU ATTEMPT to dispute or charge back a valid transaction, you will be sent an invoice for the disputed amount by certified postal mail. Copies will also be sent to your bank and credit card company. The invoice will include the following information:

  • The name of the site you purchased products from
  • Your IP address from which you ordered
  • The date and time and products that were ordered
  • The Original charge amount plus a $100 fee for dispute processing.

If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:

Access logs detailing when you accessed the site in question and what ISP you used to do so. Copies of the files and/or pictures of any information you accessed from the web site.

A complete list of items that were ordered, along with shipping records indicating receipt of the products.

3. COLLECTIONS AGENCY AND CREDIT BUREAU REPORTING: If the second invoice is not paid within 30 days, your file will be forwarded to ALL of the 26 collection agencies that we work with on all continents.

Due to the customized nature of our business, we do not offer a money back guarantee as an option. If we make an error, we will gladly correct and re-ship your order.

If you have any concerns about your purchase we encourage you to contact one of our customer service reps via email, available 24 hours a day, seven days a week. We are always here to assist you with any complaints or problems you have with the products you purchased from our website.

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